Three rendered Human-in-the-Loop queue interfaces — one per agent. Each panel shows the exact information a finance controller sees before making a consequential decision: ML evidence, SHAP attribution, comparable history, and a clear action surface. EU AI Act Article 13 transparency embedded in the interface, not the documentation.
Each HITL interface is purpose-built for its approver role. The Group Controller sees intercompany entity graphs and SHAP attribution for anomaly flags. The Treasury Manager sees liquidity forecasts with confidence bands and proposed FX sweep details. The AP Lead sees invoice-to-PO variance calculations and supplier history.
All three interfaces share a structural obligation under EU AI Act Article 13: the model's explanation precedes the action surface. The controller cannot approve before seeing the evidence. The audit record of what they saw — and what they chose — is immutable and cannot be deleted even by a system administrator.
SLA timers are live. On breach, the pending action is escalated automatically to the CFO or Finance Director and blocked from the payment or settlement run until resolved.
| Case ID | Date | Amount | Type | Root Cause | Status |
|---|---|---|---|---|---|
| IC-2026-01-0392 | 2026-01-19 | €62,100 | Shared services | NL posting delay — ERP batch failure | Resolved |
| IC-2026-02-0711 | 2026-02-08 | €94,500 | Shared services | TP rate disagreement — manual correction | Resolved |
| IC-2026-03-1204 | 2026-03-22 | €51,200 | Recharge | NL approver absence — SLA breach escalated | Resolved |
| IC-2026-04-1847 | 2026-04-07 | €87,400 | Shared services | NL entry missing · amount +12% TP | Pending |
| Invoice No. | Date | PO Ref | PO Unit Price | Invoice Unit Price | Variance | Resolution |
|---|---|---|---|---|---|---|
| INV-S-2026-0243 | 2026-02-11 | PO-2026-0188 | €298.00 | €314.00 | +5.4% | Approved by AP Lead |
| INV-S-2026-0581 | 2026-03-19 | PO-2026-0317 | €302.00 | €329.00 | +8.9% | Rejected · Supplier reissued |
| INV-S-2026-0892 | 2026-04-05 | PO-2026-0441 | €310.00 | €342.00 | +10.3% | Pending — This review |